Description

This role serves as a client-facing design lead responsible for translating customer needs into functional, high-quality architectural and equipment planning solutions. The position partners closely with Equipment Sales Specialists and cross-functional teams to develop and execute design strategies aligned with client goals and business objectives. This role requires strong space planning and technical design skills, collaboration across multiple stakeholders, and the ability to perform effectively in fast-paced, dynamic project environments while maintaining accuracy, quality, and attention to detail. 

Requirements

Field & Customer Support 
Serve as a client-facing design lead, translating customer needs into practical architectural and equipment planning solutions  
Partner with sales and cross-functional teams to develop and execute design strategies that support client and project goals  
Coordinate with Equipment Specialists, clients, architects, contractors, and consultants across all project phases  
Develop detailed floor plans incorporating zoning, adjacencies, circulation, accessibility, life safety codes, and construction standards  
Produce accurate equipment specification plans for dental equipment installation  
Adapt to shifting priorities while maintaining quality, efficiency, and attention to detail  
Gather and incorporate stakeholder feedback to improve design outcomes  
Apply solution-oriented problem-solving in fast-paced project environments  
Support training and development of Equipment Specialists through updates on processes, tools, and resources  
 
Team Collaboration 
Participate in collaboration sessions, training, design panels, and departmental updates  
Promote knowledge sharing and engagement across internal platforms  
Utilize collaboration and task management tools to support alignment and communication  
Support departmental initiatives and special projects that enhance value-added services and support overall team and client success  
Uphold department policies, standards, and best practices  
 
Key Qualifications
Associate Degree (minimum), Bachelor's Degree (preferred) in interior architecture, architecture, architectural drafting, or related field  
Experience in architectural or interior design with strong architectural space planning knowledge  
Ability to function as a client-facing design lead translating needs into functional solutions  
Strong understanding of zoning, adjacencies, circulation, accessibility, life safety codes, and construction practices  
Proficiency in floor plan development and creation of construction documentation  
Proficiency in AutoCAD/AutoCAD Architecture and Revit; 3D modeling experience a plus  
Strong organizational and project management skills with ability to manage multiple priorities and deadlines  
Excellent communication skills with ability to convey technical concepts clearly  
Strong collaboration skills across sales, clients, contractors, and cross-functional teams  
Self-starter with strong analytical thinking and problem-solving ability  
Ability to work in a fast-paced, detail-oriented environment  
High attention to detail and commitment to quality and accuracy  
Familiarity with collaboration and task management tools  
Commitment to professional standards and workplace policies